RESPONSIBLE GAMBLING AT SPINRISE: PLAYING SAFELY AND SMARTLY

At Spinrise, we want your online gaming experience to remain fun and entertaining. Gambling should never feel like a way to solve financial problems, and it’s essential to approach it with the right mindset. We believe in creating a safe environment where you can enjoy gaming responsibly.

Before starting your gambling activities, it’s important to recognise that gambling is not a way to earn money. It’s crucial to establish personal boundaries to ensure it remains a form of entertainment. To help you maintain a healthy balance, we provide various tools to manage your gaming habits. Tracking your time and money spent while playing can help you make more informed decisions.

If you find that gambling is becoming a problem, we encourage you to take the necessary actions. Setting Personal Limits, requesting Self-Exclusion, or seeking external support can be effective measures to regain control over your habits.

FEATURES FOR RESPONSIBLE GAMBLING AT SPINRISE

We offer a range of tools to help you gamble responsibly. These tools empower you to stay in control of your gambling experience and avoid spending beyond your means.

Key Features to Help Manage Your Gambling:

• Deposit Limit
  Control how much you deposit into your account each day, week, or month. Setting a limit ensures that you do not exceed your planned budget.

• Loss Limit
  Set a limit on how much you can lose during a day, week, or month. Note that losses are calculated based on your initial deposit, not on winnings. For example, if you deposit $50 and win $1,000, you could still lose more than your $50 limit because it’s based on the deposit amount rather than the winnings.

• Wager Limit
  You can set a limit on how much you wager in total during a specific period, whether daily, weekly, or monthly. This tool ensures you manage your betting activity carefully.

• Cooling-Off Period
  Sometimes, you may need a break from gambling. Setting a Cooling-Off Period temporarily blocks your ability to deposit or take part in promotions. While the limit is active, you can still withdraw funds, but no new deposits are allowed. Once the cooling-off period ends, your account is automatically reactivated.

• Self-Exclusion
  If you need a longer break, you can set a Self-Exclusion for a specific period. During this time, your account will be completely locked, and you won’t be able to deposit or withdraw funds. Once the exclusion period is over, your account will automatically become active again.

• Session Time Limit
  Set a specific amount of time for your gaming session. Once the limit is reached, you’ll be automatically logged out of your account. You can choose a time limit between 6 minutes and 1,000,000 minutes, depending on your preferences.

MODIFYING YOUR GAMBLING LIMITS

We’ve made it simple for you to adjust your personal gambling limits. Here’s how it works:

• Decreasing Limits: If you decide to lower any of your limits, the changes will take effect immediately.

• Increasing Limits: To increase any limits, you’ll need to confirm the change via email. This delay allows you to think carefully before making any adjustments. The increased limit will only take effect once the previous limit expires to prevent hasty decisions.

SELF-EXCLUSION UPON REQUEST

If you feel that you need a break from gambling, you can reach out to our support team at [email protected] to request self-exclusion from the website. You can choose to exclude yourself for a specific time or indefinitely. Once the exclusion is set, we’ll block your access to the account, and you won’t receive any promotional offers.

What You Need to Know About Self-Exclusion:

• If you are self-excluded, you won’t be able to log into your account or withdraw any remaining balance.

• Should you wish to withdraw any funds during a self-exclusion period, simply contact our support team. We will assist you with the withdrawal process and ensure that it is carried out according to our guidelines.

• Verification Procedures: Please note that self-exclusion does not exempt you from completing verification procedures if needed for the withdrawal process. All remaining funds will be paid out following the casino’s established limits.

EXTERNAL SUPPORT ORGANISATIONS

If you find yourself struggling with gambling, there are a number of external organisations in Australia that can provide help and support:

• Gamblers Anonymous Australia

• GamCare

• Gambling Therapy
  These organisations offer confidential advice and support to individuals who are experiencing gambling-related issues. Reaching out to these services can help you regain control over your gambling habits.

ENSURING MINOR PROTECTION: OUR COMMITMENT

At Spinrise, we are dedicated to keeping gambling safe for all players. We only accept players who are 18 years or older, in compliance with Australian laws. We take various measures to ensure that minors cannot access the platform and gamble.

Age Verification

We reserve the right to ask for identification to verify that you are of legal age. If we determine that you are underage, we will immediately block access to your account and deny any further use of the site.

Parental Controls

We understand that young people may still try to access online gambling sites. To help protect minors, we strongly recommend that parents take steps to limit their children’s access to online gambling platforms. You can use specialised parental control software, including:

• CyberPatrol

• GamBlock®

• Solid Oak Software

• Net Nanny

These tools can help block gambling sites and monitor your child’s online activities.

FINAL REMARKS ON RESPONSIBLE GAMBLING

At Spinrise, our priority is to provide a safe, secure, and enjoyable gaming environment. By using the responsible gambling tools available, you can ensure that your experience remains enjoyable and within your control.

If you ever feel that gambling is becoming a problem, please don’t hesitate to reach out to us or to external organisations for help. Responsible gambling is important to us, and we are here to support you every step of the way.

For any assistance in setting up limits, self-exclusion, or simply getting more information about responsible gambling, feel free to contact our support team at [email protected].